Hotel star ratings are useless. Here's how to read reviews the right way, Popular Science, Jan 14, 2020.
What’s the economic cost of physician burnout?, Forbes/HBS Working Knowledge, Jan 9, 2020.
Burnout rife among American doctors, Financial Times, Nov 21, 2019.
The economic cost of physician burnout, HBS Working Knowledge, Sep 25, 2019.
Burned-out doctors may be more prone to racial bias, Washington Post, Jul 26, 2019.
Study: Doctor burnout costs health care system $4.6 billion a year, Harvard Gazette, Jul 12, 2019.
Why hospitals underreport the number of patients they infect, Stanford Business Insights, Jul 12, 2019.
More can be done to beat employee burnout in Singapore, The New Paper, Jun 24, 2019.
Burnout: When life is sucked out, Straits Times, Jun 3, 2019.
What's doctor burnout costing America?, NPR, May 31, 2019.
Doctors are burning out twice as fast as other workers. The problem is costing the US $4.6 billion each year, Business Insider, May 28, 2019.
Physician burnout costs the U.S. billions of dollars each year, TIME, May 28, 2019
The hidden costs of stressed-out workers, WSJ, Feb 28, 2019.
Health care’s physician burnout (part one): Should it be on the CIO’s radar?, Forbes, Jul 30, 2018.
The business case for fighting physician burnout, Healthcare Financial Management Association, Apr 26, 2018.
Lessons from the sushi conveyor belt, Harvard Business Review, Jul/Aug 2017, 95(4), p28.
How hiding products from customers can ultimately boost sales, Forbes/HBS Working Knowledge, Mar 13, 2017.
One life, two donated organs and $5.7 million in bills – a tale of superbugs’ deadly costs, Reuters, Nov 18, 2016.
Pa. grades hospitals on complications after knee, hip replacements, Philly.com, May 4, 2016.
How hospitals avoid penalties for making patients sick, Stanford Business Insights, Mar 7, 2016.
Study on highest-markup hospitals leads the pack of Health Affairs 2015 top-ten list, Health Affairs Blog, Jan 12, 2016.
Study: Stressful jobs make life shorter, The Atlantic, Oct 29, 2015.
Your job is literally ‘killing’ you, Washington Post, Oct 28, 2015.
The toxic effects of workplace stress, Chatelaine, Oct 27, 2015.
Stress at work is just as deadly as secondhand smoke, says new report, Inquisitr, Sep 6, 2015.
Stress at work is just as bad as secondhand smoke, CNN.com, Sep 3, 2015.
Study says work stress is as bad as secondhand smoke, Boston.com, Aug 27, 2015.
How stressful work environments hurt workers’ health, New York Times, Aug 25, 2015.
A hidden contributor to U.S. health costs: Companies’ mismanagement of workers, Harvard Business Review, Apr 13, 2015.
5 job-related stressors that are more likely to kill you than secondhand smoke, Huffington Post, Mar 4, 2015.
The alarming, long-term consequences of workplace stress, The Atlantic, Feb 12, 2015.
Work anxiety kills thousands of Americans each year, Bloomberg.com, Jan 30, 2015.
Workplace stress responsible for up to $190B in annual U.S. healthcare costs, Forbes/HBS Working Knowledge, Jan 26, 2015.